Cloud Support
Flexible cloud support services tailored to your business. From migration and management to troubleshooting and cost optimisation, our certified engineers keep your infrastructure secure and high-performing.
Flexible Cloud Support for AWS
MakeCloud provides tailored AWS cloud support services aligned with your business needs. From migration and day‑to‑day management to troubleshooting and cost optimisation, our certified cloud engineers keep your infrastructure secure, reliable, and high‑performing.
As an AWS Advanced Tier Services Partner, we deliver expert support to help your business run more efficiently, securely, and cost‑effectively on AWS.
How It Works
1. Schedule a free consultation
Book a call with our cloud experts to discuss your current environment, support needs, and business goals.
2. Define & plan scope of work
Our cloud consultants clarify your requirements and create a clear, tailored roadmap for your AWS environment.
3. Access on-demand cloud expertise
Get flexible, senior AWS engineering support to innovate faster and reinforce your internal teams.
What's Included
- Cloud consultancy and architecture reviews
- Cloud migration planning and execution
- Security and compliance management
- Cloud monitoring, alerting, and incident response
- Cost optimisation and billing management
- Managed cloud services and ongoing operational support
Business Benefits
Certified AWS Partner
As an AWS Advanced Tier Services Partner, we bring certified expertise, proven best practices, and access to AWS cost‑saving programmes to every engagement.
Flexible Support Packages
Our support packages are aligned with your team’s needs and business goals — whether you need a few hours a month, project‑based assistance, or dedicated ongoing support.
Lower Cloud Costs
Our clients regularly reduce unnecessary cloud spend through expert reviews, right‑sizing, and continuous optimisation strategies.
Increased Security
We implement DevSecOps best practices aligned with SOC 2, ISO 27001, and CIS Benchmark guidance to help keep your infrastructure secure and compliant.
Scale Confidently
From initial migration through to monitoring, troubleshooting, and optimisation, our support enables you to scale on AWS with confidence.
Why Choose Us
Expert Cloud Support You Can Rely On
AWS Advanced Services Partner
As an AWS Advanced Tier Services Partner, we deliver certified expertise and cloud cost-saving strategies.
Flexible Support Packages
Cloud support aligned with your internal team needs and business goals, from ad-hoc help to fully managed services.
Security & Compliance
We implement DevSecOps best practices with compliance to SOC 2, ISO 27001, and CIS benchmarks to keep your environment secure.
Rapid Response Times
When critical issues arise, our UK-based team responds quickly with clear communication and effective resolution.
Proactive Monitoring
We identify and resolve potential issues before they impact your business, keeping your cloud infrastructure healthy.
Cost Optimisation
Regular reviews and right-sizing recommendations to ensure you are getting maximum value from your cloud investment.
Let’s talk
Get In Touch
Tell us about your situation and we'll get back to you within one business day.
Cloud Support FAQ
Common questions about our cloud support services.
What is cloud support?
Cloud support is expert help for managing, maintaining, and improving your cloud infrastructure. It includes troubleshooting, monitoring, security, cost optimisation, and performance tuning to help your business optimise and scale.
What cloud support services do you offer?
Our services include cloud consultancy, cloud migration, security and compliance management, cloud monitoring and alerting, cost optimisation and billing management, and managed cloud services.
Can you help reduce our cloud costs?
Yes. We perform detailed cloud reviews to identify unused resources, overprovisioned services, and opportunities for savings. We've saved clients hundreds of thousands in cloud costs through our optimisation strategies.
How do we get started?
Simply get in touch via our contact form or email hello@makecloud.com. We'll schedule a discovery call to review your setup, challenges, and goals, then provide a customised cloud support plan.